Legal Information
These legal documents outline the terms, conditions, and policies that govern your use of Baobab Technologies' services and website. Please read these documents carefully to understand your rights and responsibilities.
Last Updated: April 29, 2025
Privacy Policy
This Privacy Policy describes how Baobab Technologies ("we," "our," or "us") collects, uses, and shares information when you use our website, products, or services. We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our products and services.
1. Information We Collect
We collect information in the following ways:
1.1. Information You Provide
- Contact information (such as name, email address, phone number)
- Account credentials (username and password)
- Profile information (such as job title, company name)
- Payment information (we use industry-standard payment processors and do not store full payment details)
- Communications with us (including support requests, feedback, and survey responses)
- Content you create, upload, or share through our services
1.2. Information Collected Automatically
- Device information (such as IP address, browser type, operating system)
- Usage data (such as pages visited, features used, time spent on our services)
- Location information (general location based on IP address)
- Cookies and similar technologies (see our Cookie Policy for more details)
1.3. Information from Third Parties
- Information from integration partners when you connect third-party services
- Information from social media when you interact with our social media presence
- Information from service providers who help us understand our users better
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing, maintaining, and improving our services
- Processing transactions and fulfilling orders
- Authenticating users and ensuring account security
- Communicating with you about your account, updates, and support
- Sending marketing communications (subject to your preferences)
- Personalizing your experience and providing tailored content
- Analyzing usage patterns to improve our website and services
- Detecting and preventing fraud, security breaches, and other harmful activities
- Complying with legal obligations
3. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: Companies that help us deliver our services (such as hosting providers, payment processors, customer support tools)
- Business Partners: When necessary to provide integrated services that you request
- Affiliates: Other companies within our corporate family
- Legal Authorities: When required by law, legal process, or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
4. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you
- Correction: You can ask us to correct inaccurate or incomplete information
- Deletion: You can request that we delete your personal information
- Restriction: You can ask us to restrict the processing of your data
- Portability: You can request a copy of your data in a structured, machine-readable format
- Objection: You can object to certain types of processing
To exercise these rights, please contact us at admin@btechnos.com.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. International Data Transfers
We may transfer your information to countries other than the one in which you live. We ensure that such transfers comply with applicable data protection laws by implementing appropriate safeguards, such as standard contractual clauses approved by relevant authorities.
7. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last Updated" date. For significant changes, we will provide additional notice (such as email notification).
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Baobab Technologies
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Email: admin@btechnos.com
Last Updated: April 29, 2025
Terms of Service
These Terms of Service ("Terms") govern your access to and use of the Baobab Technologies website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.
1. Acceptance of Terms
By accessing or using our services, you confirm that you accept these Terms and agree to comply with them. If you are using our services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
2. Changes to Terms
We may modify these Terms at any time. If we make changes, we will provide notice by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after we post any modifications will constitute your acknowledgment of the modifications and your consent to be bound by the modified Terms.
3. Account Registration and Security
3.1. Account Creation
To access certain features of our services, you may need to create an account. When you create an account, you must provide accurate and complete information. You are responsible for maintaining the security of your account and password.
3.2. Account Responsibilities
You are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section.
4. Use of Services
4.1. Permitted Use
You may use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use our services in any way that violates any applicable law or regulation
- Attempt to gain unauthorized access to any part of our services
- Interfere with or disrupt the integrity or performance of our services
- Collect or harvest any information from our services
- Copy, modify, or distribute any content from our services unless specifically authorized
- Use our services for any harmful, fraudulent, or deceptive purpose
4.2. API Usage and Rate Limits
If you use our APIs, you agree to comply with any documentation or usage guidelines we provide. We may set and enforce limits on your use of our APIs (e.g., limiting the number of API requests you may make) at our sole discretion.
5. Intellectual Property Rights
5.1. Our Intellectual Property
Our services and all content, features, and functionality (including but not limited to software, text, images, videos, and design) are owned by Baobab Technologies or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws.
5.2. License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for your personal or internal business purposes.
5.3. Your Content
You retain all rights to any content you submit, post, or display on or through our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in any media or distribution methods.
6. Subscription and Payment Terms
6.1. Fees and Payment
Some of our services require payment of fees. All fees are exclusive of taxes unless stated otherwise. You are responsible for paying all fees and applicable taxes associated with your use of our services.
6.2. Subscription Terms
Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. You can cancel your subscription at any time through your account settings or by contacting us.
6.3. Refunds
Refunds are provided in accordance with our refund policy. For subscription services, we do not provide refunds for partial subscription periods.
7. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use our services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
8. Disclaimer of Warranties
Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall Baobab Technologies or our directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use our services.
10. Indemnification
You agree to defend, indemnify, and hold harmless Baobab Technologies and our officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from your use of and access to our services or your violation of these Terms.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Plano, Texas.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Baobab Technologies
2541 Hampstead Ln
Plano, TX 75010
Email: admin@btechnos.com
Last Updated: April 29, 2025
Cookie Policy
This Cookie Policy explains how Baobab Technologies ("we," "our," or "us") uses cookies and similar technologies on our website. This policy should be read alongside our Privacy Policy, which explains how we use personal information.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.
2. Types of Cookies We Use
We use the following types of cookies on our website:
| Type of Cookie | Purpose | Duration |
|---|---|---|
| Essential Cookies | These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. | Session / Persistent |
| Analytics Cookies | These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website. | Persistent (up to 2 years) |
| Functionality Cookies | These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. | Persistent (up to 1 year) |
| Marketing Cookies | These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user. | Persistent (up to 2 years) |
3. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and so on. These cookies may include:
- Google Analytics: Used to analyze website traffic and user behavior
- Google Ads: Used for remarketing and conversion tracking
- Facebook Pixel: Used for tracking conversions from Facebook ads
- LinkedIn Insight Tag: Used for tracking conversions from LinkedIn ads
- Intercom: Used for customer support and messaging
4. Managing Cookies
Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version.
You can also manage your cookie preferences through our cookie consent banner that appears when you first visit our website, or by using the cookie settings below:
5. What Happens If You Disable Cookies?
If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly. Essential cookies cannot be disabled as they are necessary for the basic functions of the website.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date.
7. Contact Us
If you have any questions about our use of cookies, please contact us at:
Baobab Technologies
2541 Hampstead Ln
Plano, TX 75010
Email: admin@btechnos.com